Exmoor Escapes Cancellation Policy

We understand that plans can change, and we aim to offer a fair and transparent cancellation policy for our motorhome hire services. Please review the terms below before making a booking.
 
1. Cancellation by the Hirer
If you need to cancel your booking, the following charges will apply:

• More than 15 days before hire start date: Full refund minus a £50 administrative fee.

• 8-14 days before hire start date: 25% of the total hire cost will be refunded.

• 7 days or less before hire start date: No refund will be provided.

 
If you have purchased travel insurance, you may be able to claim back any cancellation fees.
 
2. Cancellation by the Company
In the unlikely event that we need to cancel your booking due to unforeseen circumstances, we will offer one of the following options:

• A full refund of all monies paid.

• An alternative hire period (subject to availability) at no extra cost.

 
We are not liable for any additional costs incurred by the hirer due to our cancellation.
 
3. Early Return
If you choose to return the motorhome before the agreed hire end date, no refund will be given for unused days.
 
4. No-Show Policy
Failure to collect the motorhome at the agreed time without prior notice will be considered a no-show, and no refund will be issued.
 
5. Amendments to Bookings
We may allow changes to booking dates, subject to availability and an administrative fee of £25. Any price differences must be paid by the hirer.
 
By proceeding with your booking, you agree to the terms of this cancellation policy. If you have any questions, please contact us before finalising your reservation.